LATEST POST IN Workers Compensation

The Human Side of Workers’ Compensation    

OLDER POSTS IN Workers Compensation

Safety Incentive and Allocation Programs

William H. Kincaid

In any given company, there’s always someone who had an experience with safety incentives and who thinks they are the golden ticket to lower accident rates.  They are quite commonly used in food processing and distribution facilities.  Yet there is very little factual data to support such beliefs.   In fact, to the contrary, it’s not hard to find companies that

Planning for Social Media Usage When an Accident Occurs

Jim Hughes

It is early in the morning on a weekend, and your mobile phone rings. You answer the phone and learn that a serious injury has just occurred at one of your remote facilities. As you slowly regain some control over your shock and emotions, you pick up a copy of the crisis response plan you keep on your nightstand and

Employee Perceptions and Safety Performance

William H. Kincaid

A consultant held some focus groups at a non-union food manufacturing plant. These information-gathering meetings were to gauge the feelings of the plant employees towards unionizing, and to get a handle on the culture. The plant was losing money and had a poor safety record. It was an eye-opening look at an “us versus them” plant culture. The hourly employees

Timely and Accurate Feedback of Good and Bad Outcomes from a Decision Usually Will Result in Improved Performance

William M. Zachry

Timely and accurate feedback should be the result of effective collection and analysis of data. This fundamental principal applies from; day to day decisions for claims examiners, to claims management decisions by supervisors, to policy decisions by company management, to the state administrative agencies on implementation of laws and regulations and by the state legislatures for overall policy development. If

The Food Industry and OSHA Standards Reform

William H. Kincaid

In the food industry, some employers may not be so familiar with OSHA as to understand which rules apply. This leaves them open to ugly surprises in the rare circumstance when OSHA eventually shows up at the door with an employee complaint or other inspection assignment. Things get written up by OSHA that the employer had no clue were violations.

Information and Commentary on Pharmacy in the Workers Compensation System

William M. Zachry

Introduction A basic responsibility of the workers compensation claims administrator is to support and facilitate the medical treatment process. Theoretically, the right drug or medical treatment at the right time will maximize recovery and result in the earliest possible return to work, with the least possible residual disability. Too much, or too little medical treatment does not optimize clinical outcomes,

An Ideal Workers Compensation System

William M. Zachry

As Yogi Berra once said, “If you don’t know where you are going, you might wind up someplace else.” There is a proposed bill in the U.S. Congress concerning the creation of a National Workers Compensation Commission. A thorough analysis of the workers compensation system has not really been done since the 1970’s. There are also several proposals for systemic

Taking the Deep Dive

Harold Frick

There have been numerous studies discussing the importance of top management understanding the day-to-day operations of their companies.  There are many great approaches such as Management by Walking Around (MBWA). Even Television has gotten in on the act with Undercover Boss. Needless to say it is extremely important that top management understand the issues that confront employees everyday, but it is

Using a Scorecard to Lead Safety

William H. Kincaid

At a recent industry conference, a speaker described the scorecard system his company uses to help motivate its distribution centers in a number of important areas, such as Productivity, Worker Safety, Accuracy, Sanitation, and Financials. This is something worth talking about. Using a scorecard helps shine a spotlight on the most critical operating parameters, sparks conversations, and gives managers a